Popular Articles

  1. Implementation Workflow for Privilege Manager with RMS

    Once you've ensured that your system meets Recast Management Server requirements , deploy Privilege Manager and its Recast components according to this implementation workflow. Recommended workflow for Privilege Manager  1. Download the followi...
  2. 500.19 IIS Error

    Error Message : HTTP Error 500.19 - Internal Server Error Potential Causes The IIS Web Core is missing or out of date WSUS is installed on the same box as Recast Management Server and is installing a 64-bit version, but not the 32-bit version...
  3. Test TCP 444 Connection

    You can verify that TCP traffic is enabled on port 444 by running the Test-NetConnection command in PowerShell.
  4. Recast Software Version 5.9.2504.1505

    Release notes for Recast Software Version 5.9.2504 released April 16, 2025.
  5. Right Click Tools Shows Community After an Enterprise License is Applied

    If Right Click Tools shows as the Community Edition after applying an Enterprise license, there are likely multiple license files in C:\ProgramData\Recast Software\Licenses that are conflicting with one another.
  6. Network Architecture: Right Click Tools with RMS

    Most Right Click Tools installations connect to the Recast Management Server, the hub for Recast Enterprise products. To make the most of Recast Management Server features, Right Click Tools implementations often include Recast Proxies, Recast Agents, and Agent Gateways.
  7. Access Denied

    Steps to resolve an 'Access Denied' error message.
  8. Network Architecture: RMS with Standalone Agent Gateway

    Your Recast Management Server can be configured with one or more Agent Gateways. During Recast Management Server installation, a single Agent Gateway is installed automatically on the same server as RMS. Adding standalone Agent Gateways to your ar...
  9. Software Updates Web Dashboard

    The Software Updates Web Dashboard displays update compliance in your environment. This dashboard requires a service connection  to Configuration Manager. Run a Software Updates Scan To scan devices for update compliance: 1. In your Recast ...
  10. Change Password

    The Change Password tool allows a Configuration Manager console user to change another user's password, force the user to change the password at next logon, and/or unlock the account.