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Recast Software Version 5.9.2502.2105

Last Updated: 04/24/2025 in Recast Release Notes v5.9 Releases

Release notes for Recast Software Version 5.9.2502.2105, released February 24, 2025.
Recast Software Version 5.10.2508.1302

Last Updated: 09/11/2025 in Recast Release Notes v5.10 Releases

Release notes for Recast Version 5.10.2508.1302 released August 20, 2025.
Read-Only Analyst Role Permissions

Last Updated: 02/26/2025 in Right Click Tools Configuration Permissions for Right Click Tools Right Click Tools Roles

Read-only access lets users view Right Click Tools actions, console dashboards, web dashboards and trends, and the audit log, without the ability to make changes to any devices.
Recast Software Version 5.10.2506.1707

Last Updated: 08/05/2025 in Recast Release Notes v5.10 Releases

Release notes for Recast Software Version 5.10.2506.1707 released June 18, 2025.
Access Denied

Last Updated: 03/15/2024 in Right Click Tools Troubleshooting Common Error Messages

Steps to resolve an 'Access Denied' error message.
Right Click Tools Standalone Installation Workflow

Last Updated: 03/14/2025 in Right Click Tools Installation Right Click Tools Enterprise Edition Install Right Click Tools Standalone

The workflow you'll follow to implement Right Click Tools Enterprise depends on whether you're deploying Right Click Tools with Recast Management Server or Right Click Tools Standalone.
Test TCP 444 Connection

Last Updated: 07/28/2023 in Recast Management Server Troubleshooting Recast Management Server Installation Issues

You can verify that TCP traffic is enabled on port 444 by running the Test-NetConnection command in PowerShell.
500.19 IIS Error

Last Updated: 06/10/2024 in Recast Management Server Troubleshooting Recast Management Server Interface

Error Message : HTTP Error 500.19 - Internal Server Error Potential Causes The IIS Web Core is missing or out of date WSUS is installed on the same box as Recast Management Server and is installing a 64-bit version, but not the 32-bit version...
Recast Software Version 5.9.2504.1505

Last Updated: 05/02/2025 in Recast Release Notes v5.9 Releases

Release notes for Recast Software Version 5.9.2504 released April 16, 2025.
Right Click Tools Shows Community After an Enterprise License is Applied

Last Updated: 04/09/2024 in Right Click Tools Troubleshooting Common Right Click Tools Issues

If Right Click Tools shows as the Community Edition after applying an Enterprise license, there are likely multiple license files in C:\ProgramData\Recast Software\Licenses that are conflicting with one another.