Popular Articles

  1. Delegate Access to BitLocker Recovery Keys in Entra ID

    You can grant a user or group permission to view BitLocker recovery keys for devices using an Entra ID role.  To use a built-in role, grant the user/user group Cloud Device Administrator or Helpdesk Administrator  privileges.  You can also ch...
  2. Add Device(s) to Collection

    The Right Click Tools Add Device(s) to Collection tool adds selected devices to an existing device collection. This tool can be run on single devices and multi-selected devices, or with a similar tool designed to be run on a device collection.
  3. Recast Software Version 5.9.2503.1805

    Release notes for Recast Software Version 5.9.2503, released March 19, 2025.
  4. Certificate Used by Recast Management Server is not Trusted

    This error indicates that the certificate used by the Recast Management Server is not trusted on this device. If the server is using a self-signed certificate, you must import it into this device's Trusted Root Certificate Authorities store.
  5. End-of-Life Schedule

    Lists supported Recast releases and operating systems, and displays end-of-support announcements.
  6. Frequently Asked Questions: Recast Management Server

    Answers to common Recast Management Server onboarding questions.
  7. Right Click Tools Roles

  8. License Update Issues

    If you are experiencing difficulties updating your Recast Management Server licensing, there may be license files in the C:\ProgramData\Recast Software\Licenses  directory   that are conflicting with one another. Resolution You'll need to delete ...
  9. Recast Software Version 5.10.2508.1302

    Release notes for Recast Version 5.10.2508.1302 released August 20, 2025.
  10. Recast Software Version 5.9.2502.2105

    Release notes for Recast Software Version 5.9.2502.2105, released February 24, 2025.