Application Manager Not Starting

Error message:

Could not read MECM collections from C:\ProgramData\Recast Software\Application Manager\SCCM\SCCM Information.xml!

If your Application Manager for MECM integration was enabled, you can try the solution 1, but if integration was disabled (usually during first time configuration), use the second solution. 

Solution 1:

1. Delete the following file:
   • C:\ProgramData\Recast Software\Agent\Modules\4.6\CMM\ThreshDir\schedule.CollectSCCMInformation.xml. Wait one minute and SCCM Information.xml will be re-created.
2. Start Application Manager for MECM.

Solution 2:

1. Delete the following file:
   • C:\ProgramData\Recast Software\Agent\Modules\4.6\CMM\ThreshDir\schedule.CollectSCCMInformation.xml
2. Edit C:\ProgramData\Centero\Agent\Modules\4.6\CMM\SCCM-Import.xml
   • Go to: <schedule name="CollectSCCMInformation" disabled="true" intervalMinutes="1440">
   • Change disabled="true" to disabled="false"
3. Restart RecastSoftwareAgent service
4. Wait one minute and SCCM Information.xml will be re-created.
5. Start Application Manager for MECM.