Problem: There are issues when trying to import a third-party application.
Troubleshooting Steps
- Retry the application: Open Application Manager and select the application that is in error. Click Retry from the top bar and choose whether to re-download the installation media. If the import still fails, proceed with other troubleshooting steps.
- Check logs: Inspect the SCCM-Management.log file located at
C:\ProgramData\Recast Software\Application Manager\Logs\for the following errors:- "There was no matching filter and/or some default settings are missing". If the error appears, check that there is a deployment process selected for the software and that a distribution group is selected.
- "Cannot find drive. A drive with the name 'xx' does not exist". If the error appears, make sure that the account used for Application Manager for MECM has the proper PowerShell privileges. This might happen sometimes when MECM has been updated.
- "Filter on settings group 'software x' matches also with application. Multiple filters are not supported so you have to fix that manually". If the error appears, make sure that a third-party software isn't included in multiple deployment processes.
- Check UNC path permissions: If Application Manager for MECM settings for file system root folder for packages is an UNC path, make sure that both AM Service account and AM server computer object have at least modify permissions (or full) to the UNC path.
- Check requirements: Verify that your .NET Framework version meets Application Manager platform requirements.