Configuration Manager Version 2207 Compatibility

If you've recently upgraded to version 2207 of Configuration Manager, you may be experiencing compatibility issues with Right Click Tools.

Indications of the problem:

  • Method not found error when attempting to run a dashboard
  • Right Click Tools actions not working when the Run in ConfigMgr Console Process option is selected in the Configure Recast RCT application
  • Configuration Manager console crashes when right-clicking on devices returned by dashboards

Resolution:

Recast Software Version 5.0 BETA fixes the indicated problems when using Right Click Tools with Configuration Manager version 2207. You can download v5.0 BETA from the Recast Portal.

If not currently planning an upgrade to v5.0 BETA, try the Troubleshooting & Work-around steps below.

Troubleshooting steps:

  • Ensure that Run in ConfigMgr Console Process is disabled on the General tab in the Configure Recast RCT application.
  • Add the following text to the <runtime> area of the configuration file located atC:\Program Files (x86)\Microsoft Endpoint Manager\AdminConsole\bin\Microsoft.ConfigurationManagement.exe.config. The text must be added to the configuration file anywhere the console is installed. Making this change on the Recast Management Server will not resolve the issue locally.
<assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
  <dependentAssembly>
    <assemblyIdentity name="System.Threading.Tasks.Extensions" publicKeyToken="cc7b13ffcd2ddd51" culture="neutral" />
    <bindingRedirect oldVersion="0.0.0.0-4.2.0.1" newVersion="4.2.0.1" />
  </dependentAssembly>
</assemblyBinding>

Work-around steps:

  • Export to CSV: After running a dashboard, click Export to CSV in the bottom right corner of your dashboard to export the results in the table which includes your column headers. 
  • Use Right Click Tool actions outside of the dashboards: Right-click directly on a device, user, or collection to access your Right Click Tools menu and launch any action.
  • Combine these two strategies: Use the Export to CSV option from the dashboards then right-click on the desired devices (outside of the dashboards) to perform actions.