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Home
Glossary
Release Notes
5.0 Releases
Recast Software 5.0.2301.2401 BETA
New
Recast Software 5.0.2301.1201 BETA
4.9 Releases
Recast Software 4.9.2210.3001
Right Click Tools 4.9.2209.5601
Recast Software 4.9.2209.701
Recast Software 4.9.2207.1301
Right Click Tools
General
Features by Edition
System Requirements
RCT Enterprise Walkthrough
FAQ
Tips: RCT and Endpoint Insights
Release Notes
Installation
Enterprise Edition
Implementation Workflow
Enterprise with Recast Management Server
Enterprise Standalone
Recast Proxy
Recast Agent
Upgrade to Enterprise
Community Edition
Via Recast Portal
Via Community Hub
Licensing
Enterprise with Recast Management Server
Enterprise Standalone
Community
Without Internet
Download, Browse & Update
View License Details
License Updates
Upgrades
Upgrade Versions
Notification Settings
Configuration
Basics
Configuration Manager
Remote Registry
Remote WMI
ICMP Echo (Ping)
SQL
Wake on LAN
Interactive Command Prompt
Permissions
User Roles
Scopes
BitLocker Recovery Keys
LAPS Recovery Keys
Role Templates
Read Only Access
Custom Roles
Recast Proxies
Recast Proxy Overview
Authorize Proxy
Run Actions via Service Account Proxy
Proxy for Management Tasks
Recast Agents
View Recast Agents
Authorize a Recast Agent
Run Actions Using Agent
Delete a Recast Agent
Agent Gateways
Agent Gateway Overview
Install Agent Gateway
View Agent Gateways
Delete Agent Gateway
Fast Channel
Tools
Remote Software Center
User Management
Change Password
Email User
Enable/Disable Account
Security Groups
Unlock Account
User Devices
User Status Messages
Add Users to Collection(s)
Remove Users from Collection(s)
Device Management
Client Actions
Application Deployment Evaluation
Discovery Data Collection
File Collection
Hardware Inventory
Policy Retrieval & Evaluation
Send State Messages
Software Inventory
Software Metering Usage
Software Updates Deployment
Software Updates Scan
State Message Cache Cleanup
Windows Installer Source Update
Client Tools
Remote Software Center
Add Device(s) to Collection
Change Cache Size
Clear Cache
Client Information
Install Missing Software Updates
Open Client Installation Log File Folder
Open Client Log File Folder
Refresh Updates Compliance State
Repair Client
Rerun Deployment
Restart SMS Agent Host Service
Run Client Check
Show Collections - Advanced
Stop ConfigMgr Client Activities
Uninstall SCCM Client
Console Tools
System Information
Connect to C$
Group Policy Update
AD Security Groups
Cancel Restart / Shutdown
Interactive Command Prompt
Interactive PowerShell Prompt
Local Group Members
Delete Device(s) from AD
Manage Computer
Delete Device(s) from ConfigMgr
Open Regedit
Ping System(s)
Restart System(s)
Running Processes
Schedule Restart or Shutdown
Send Notification
Shutdown System(s)
Wake on LAN
Application Management
All Status Messages
Deployment Launcher
Content Distribution
Overview & Permissions
Content Information Tool
Content Status Tool
Redistribute Failed Transfers
Security
BitLocker Status
AD BitLocker Keys
MBAM BitLocker Keys
AD LAPS Password
Set LAPS Password Expiration
Remote Windows Security
Dashboards
Web Dashboards
AD Cleanup
BitLocker
LAPS
Software Updates
Web Dashboard Trends
AD Cleanup
BitLocker
LAPS
Software Updates
Console Dashboards
AD Cleanup
BitLocker Compliance
Content Distribution Monitor
Hardware and Firmware Audit
LAPS
SUDS
Kiosk Management
Overview
Create Kiosk Profile
Add New Profile
Select Profile Options
Automatic Login
Shell Replacement
Restart on Idle
Delete Files / Folders on Restart
URL Allow List
Disable Keyboard Keys
Audio Volume
Manage Kiosk Profiles
View Profiles
Delete Profile
Copy Profile
Export a Kiosk Profile
Apply Kiosk Profiles
View Applied Profiles
Apply Kiosk Profile
Remove Kiosk Profile
Scheduled Tasks
Scheduled Task Results
Unified Write Filter
Workflow Automation
RCT Builder
Builder Templates
Builder Suggestions
RCT Runner
Troubleshooting
ConfigMgr v2207 Compatibility
5.0 BETA Issues
Collecting Logs
Testing WMI Connectivity
Uninstall Right Click Tools
Common Issues
RCT Missing after Install
Community Showing After Enterprise License Applied
Tools Grayed Out
Common Error Messages
Access Denied
Generic Failure
Insufficient Recast Permissions
Network Path Not Found
RPC Server Unavailable
Computer is not on
Permissions
Configure RCT to use MECM and MBAM DBs
Configuring Permissions for the ConfigMgr SQL Database
MBAM SQL Database Permissions
Troubleshooting Permissions in MBAM Active Directory Tool
Troubleshooting Permissions in LAPS AD Tool
Windows Defender ASR
Content Distribution
Distribution Point Issues
Kiosk Management
Remove Profiles and Remnants
Recast Agent
Agent not Connecting
Certificate Not Trusted
Agents not Authorized
Endpoint Insights
General
About Endpoint Insights
System Requirements
Onboarding FAQ
Warranty FAQ + Manufacturers
Migrate from Enhansoft
Installation
Implementation Workflow
Endpoint Insights with RMS
Endpoint Insights Standalone
Recast Agents
Uninstall
Upgrades
Upgrade Version
Notification Settings
Configuration
Recast Management Server
Reports
View Reports
Configuration Manager
ConfigMgr Site
Application and Packages
Dashboards
Device Warranty
Endpoint
Computer
Computer Details
Monitor
Server/Roles and Features
Endpoint Type
Security
Software Updates
Endpoint Protection
Local Accounts and Groups
Dashboards
Share
Software
MS Office
Software Inventory
SQL Server
ODBC
User Programs
Users
Mapped Drives
Mapped Printers
Troubleshooting
Endpoint Insights Log Locations
Dell Docking Station Data Missing/Generic Model Names
SSRS Retrieving Data from Incorrect Source
Shift Left
Installation
Install Shift Left
Configuration
Video Walkthrough
Add New Configuration
Configure Buttons
View Roles
Assign Shift Left Roles
Features
User Actions
Device Actions
Troubleshooting
User Actions Don't Display
Device Actions Don't Display
Privilege Manager
General
About Privilege Manager
System Requirements
From Pilot to Production
Installation
Server Components
Portal
Agent Gateway
Client Components
Agent Installation
Client Installation
Support Scripts
Create Database
Install IIS Features
Azure PaaS Platform
Self-Hosted Azure PaaS Resources
Portal Authentication
Automatic Continuous Deployment For Azure PaaS Platform
Implementation Workflow
Uninstall
Administration
Portal
Portal Administration
Settings
License Management
Load Licenses
Website Configuration
Temporary User Accounts
Self Service Configuration
Activation Code Validity
User Account Validity
Group Member Validity
Predefined Reasons
Website Administration
web.config
Custom Reports
Log Files
ADMX Templates
Azure AD Integration
Add Azure AD Tenant
Usage Scenario - Azure Active Directory
Client
Force Configuration Update
Database
Moving Database to a New SQL Instance
Features
Portal
Portal Front Page Overview
Main Menu
Configuration
Reporting
Service Desk
Settings
Configuration
Configuration Rules
Managed Groups
Add Or Modify a Managed Group Rule
Modify Group Settings
Copy Managed Group Rules
Managed Users
Overview
Create or Modify a Managed User Rule
Local Groups
Overview
Create a Local Group
Modify a Local Group
Local Users
Overview
Create a Local User
Modify a Local User
Workgroup Computers
Overview
Create a Workgroup Computer
Modify a Workgroup Computer
Managed Groups
Reports
Computers Report
Group Rules Report
User Rules Report
Client
Temporary Account Activation
Self-service
Local Temporary Account
Logged On User Has Permissions To Use Self-service
Logged On User Does Not Have Permissions To Use Self-service
Credential Provider Configuration
Activation Type Comparison
User Account Activation Code
Service Desk
Unmanaged Account
Create Unmanaged Account Rule
Modify Unmanaged Account Rule
Retrieve Password
Reset Passwords
Generate Activation Code
Settings
Active Directories
Add Or Modify Directory
Change Database
Shared Components
Grid
Usage
Filter
Categories
Create a Category
Modify a Category
Navigation And Data Area
Toolbars
Active Directory Search
API
v1.0 Reference
API Managed Groups
Computer Managed Group Rules
List Rules
Get Rule
Create Rule
Delete Rule
Update Rule
Actions
Generate Activation Code
v2.0 Reference
Active Directory Computers
List Computers
Security
Privilege Manager Security Overview
Troubleshooting
Common Issues
Unable to Access Portal
Collecting Logs
Application Manager
General
Supported Applications
System Requirements
Prerequisites
Network Requirements
Service Description
Platform Description
Background Processes
Client Applications
Packages
Service Termination
Inventory & Inventory Reports
AM for MECM
Product Description
Network Architecture
FAQ
Prerequisites
Platform Requirements
MECM Requirements
MECM Setup
Installation
Install
First Run Configuration
Uninstall
Configuration
Overview
Integration Settings
Enable Integration
Update Version
Deployment Processes
Deployment Process Overview
General Settings
Application Settings
Deployment Type Settings
Deployment Settings
Applications
Add New Application
Existing Deployments
Re-import Application
Remove Retired Applications Automatically
Application Naming
Task Sequences
Task Sequence Automatic Update
Change Automatically Updated Task Sequence
Server
Change Server
Email
Media & Email Settings
Email Templates
Troubleshooting
Cannot Download Applications
Cannot Find Install Media
Application Import Fails
AM Not Starting
Cannot Connect to Centero Services
Folder Structure Too Long
Application Import Stuck in Queue
Scheduled Task Missing or Corrupted
Update Task Sequence Greyed Out
AM for WSUS
Product Description
Prerequisites
System Requirements
Automatic Approval Settings
WSUS Groups
Installation
Install
Configure During Install
Uninstall
Configuration
General Settings
Publish Server Certificate
Add New Application
Changing WSUS Server
Update Application Manager
Proxy Server
Troubleshooting
Import Error
Cannot Connect to Recast Services
Cannot Download Applications
AM for Intune
Product Description
Prerequisites
System Requirements
Permissions
Installation
Grant Access to Azure AD
Grant Access for Someone Else
Link Tenant with AM
Uninstall AM for Intune
Additional Permissions For Application Group Feature
Configuration
Deployment Process Overview
New Deployment Process
Deployment Settings
Application Settings
Application Groups
Suggested Deployment Processes
Troubleshooting
Intune Tenant Not Linking
Deployment in Error
Intune Tenant Cannot Link In Recast Portal
Frequently Asked Questions
AM Cloud
Product Description
Prerequisites
System Requirements
Installation
Install AM Cloud Client
Remove Cloud Client
Implementation Steps
Configuration
Cloud Client Settings
Troubleshooting
Increased CPU Usage
Update Client Gets Stuck
Cannot Connect to Recast Services
AM Cloud for Servers
Product Description
Prerequisites
System Requirements
Installation
Implementation Steps
Install Cloud Client
Remove Cloud Client
Configuration
Cloud Client Settings
Troubleshooting
Cannot Connect to Recast Services
Cannot Load Recast Agent Tray
AM Portal
Custom Applications
Create a Custom Application
Intune Detection Rules
MECM Detection Rules
Recast Management Server
General
About RMS
System Requirements
RMS Pages
Network Architecture Diagrams
Default Install Architecture
Multi-Domain Architecture
RMS With Agent Architecture
Fast Channel Architecture
ServiceNow Architecture
Installation
Recast Management Server
RMS with Recast Proxy
Recast Proxy Only
RMS Onboarding FAQs
Proof Of Concept
Enable .NET
Enable IIS
Install and Configure SQL
Install Recast Management Server
Configure Recast Management Server
Install Right Click Tools
Verify Right Click Tools Installation
Licenses
Permissions
Assign Roles to Users
Configure Recast Scopes
SQL Server Permissions
Settings
Service Connections
Service Connection Types
View Service Connections
Add a Service Connection
Include a Service Connection in a Dashboard Scan
Delete a Service Connection
Recast Proxies
About Recast Proxies
Assign Permissions
Authorize a Proxy
Run Actions with Proxy
Proxy For Management Tasks
Recast Agents
View Agents
Authorize Agent
Delete Agent
Agent Gateways
Overview
Install Agent Gateway
View Agent Gateways
Delete Agent Gateway
Routes
Route Types
View Routes
Create a Route
Edit a Route
Reorder Routes
Remove a Route
Dashboards
Logs
Audit Log
Recast Management Server Logs
Troubleshooting
SQL Server Common Error Messages
Error 40 - Could Not Open A Connection To SQL Server
File Group Is Full
SQL Could Not Allocate Space
Installer Common Error Messages
Proxy - Error Occurred When Sending Request
RMS webpage
Menu Items Missing
Local Recast Admin Group
500.31 error in IIS after Installing January 2021 Patches
500.19 IIS Error
503.2 IIS Error
Proxies
Troubleshooting Proxies
Proxy Fails to Populate in RMS
Uninstall Recast Proxy
Verify SQL Server Port
Verify SMS Provider Server Name
Server Certificate Transfer
Invalid URI: The Hostname Could Not Be Parsed
Firewall Requirements
Server Migration
Update Service Account/Password for Proxy
License Updates
Uninstall RMS
Home
Recast Management Server
General
Network Architecture Diagrams
RMS With Agent Architecture
Last Modified on 10.27.22
