New Articles

  1. Identify Devices Failing Client Validation

    A PowerShell script for identifying agent devices failing client validation against a Recast Management Server.
  2. Console Extension Debug Logs

    How to enable Console Extension debug logging and send the logs to Recast.
  3. Recast Scopes

    Recast Scopes are lists of devices. Beginning with Recast Software Version 5.0, scopes are created automatically in the background when a route is created or when a user is assigned a role and associated permissions that only allow them to perform t...
  4. Shift Left Installation Video Walkthrough

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  5. Shift Left Permissions

    The MID Server Component service account requires the following permissions: Reset password permissions in Active Directory Local admin rights on any devices the Shift Left actions will be run against Read permissions in Configuration Manager ...
  6. Failed to call server action SetRolePermissions

    When trying to create a custom role in the Recast Management Server interface, role permission issues may result in the following error: Failed to call server action SetRolePermissions . Resolution This error can potentially be resolved by edit...
  7. Warranty Data Source Check

    How to confirm what source WIR is using to collect a PC’s warranty information.
  8. SignalR Debug Logs

    When troubleshooting Right Click Tools actions, you may be asked to collect and provide SignalR debug logs. Before doing so, you'll have to enable SignalR debug logging for your Recast Management Server. To enable SignalR debug logging: 1. On ...
  9. Configure Starter Pack Templates in Recast Builder

    As of Recast Software Version 5.1.2305.507 , pre-built templates can be accessed from within Recast Builder , removing the need to import them from the Recast Builder Templates page . These templates appear upon upgrade or with a fresh install fo...
  10. Recast Software Version 5.1.2305.507

    Recast Software Version 5.1.2305.507 Release Date: May 10, 2023 Upgrade to the newest Recast Software re lease by downl oading Version 5.1.2305.507 from the   Recast Portal . For instructions on updating your software version, see our ...