New Articles

  1. Endpoint Insights Onboarding FAQs

    How do I install and configure Endpoint Insights (EI)?  You can find instructions here: Installing Recast Management Server with Recast Proxy Post Install RMS Configurations   Installing Endpoint Insights Deploy Recast Age...
  2. Recast Management Server Onboarding FAQs

    How do I install and configure the Recast Management Server?  You can find instructions here: Installing Recast Management Server Post RMS-Install Configurations (for Right Click Tools only) Post Install RMS Configurations (for Endp...
  3. Permissions Templates

    Overview: Permissions Templates These permissions templates will help you quickly get started with custom roles/permissions creation within Recast Management Server. They are designed to be quickly added for you to test and adjust to fit your needs...
  4. Builder Suggestions

    Is there a template that you wish you had in RCT Builder?  Yes? Awesome! Feel free to submit a Builder suggestion. We can't guarantee that we'll be able to create every builder action requested, but we'll do our best to create the ...
  5. Deployment Launcher

    The Deployment Launcher tool is a way to run the Right Click Tools against devices in a particular deployment state. It can be used to force devices that errored to rerun deployment, update policies, or add devices to a collection. Navigation Go t...
  6. Recast Proxy Failing to Populate in RMS

    What it means The Recast Proxy agent.sqlite file has most likely been corrupted.  How to Resolve the Issue 1. Open "Services". 2. Stop the "Recast Proxy Service". 3. Delete the "agent.sqlite" file f...
  7. 503.2 IIS Error

    Full Error message: HTTP Error 503.2 - Service Unavailable. The serverRuntime@appConcurrentRequestLimit setting is being exceeded. What is happening? When you try to go to the Recast Management Server interface you get a page saying there'...
  8. Read Only Access

    What will this list of permissions give the user access to? The user will be granted read-only access to all of the in-console dashboards, RCT actions, and web dashboards/trends. Active Directory  GetADComputer Active Directory...
  9. How to Update Service Account/Password for Recast Proxy

    Open "Services" on the device where the proxy is installed. Right-Click "Recast Proxy Service" and select "Properties". Select the "Log On" tab. Update the account or password. Restart the &...
  10. Remote Windows Security

    Remote Windows Security was introduced in Right Click Tools version 4.5.2012. Remote Windows Security puts allows you to see important Security Information from inside the ConfigMgr console. Where the tool is located BitLocker With the Bit...