New Articles

  1. Shift Left Configuration

    This is a guide on how to configure the ServiceNow plugin "Shift Left" by Recast Software.
  2. Server Migration

    Introduction This is a guide to assist you with migrating your Recast Management Server database to a new server.  Instructions Step 1: Back up your RecastManagementServer database and copy it over to the new location. Step 2: Navigate to &q...
  3. Uninstall Recast Management Server

    1. Open programs and features and click to highlight "Recast Management Server". 2. Click "Uninstall". 3. Select "Yes". 4. Click "Uninstall". 5. Select "Finish" to close the window. 6. Unin...
  4. Uninstall Recast Proxy

    1. Open programs and features and click to highlight "Recast Proxy". 2. Click "Uninstall"  3. Select "Yes". 4. Click "Yes" again if prompted. 5. Manually delete the %AppData%\Recast Software...
  5. Uninstall Endpoint Insights

    1. Open programs and features and click to highlight "Endpoint Insights". 2. Click "Uninstall". 3. Choose "Yes". 4. Click "Yes" again if prompted. 5. Check the box for "Uninstall Inventory&q...
  6. Uninstalling Right Click Tools

    1. Open programs and features and click to highlight "Right Click Tools". 2. Click "Uninstall". 3. Choose "Yes". 4. Click "Yes" again if prompted. 5. You will see Right Click Tools uninstalling...
  7. RCT Builder Templates

    Overview: RCT Builder Templates These RCT Builder Templates will help you get started with Builder and quickly deploy custom tools to your environment. They are designed to give you an opportunity to get started with something useful to most enviro...
  8. About Proxy

    What does Recast Proxy unlock elevate permissions using a service account populate web dashboards in Recast Management Server populate scopes (required for fast channel/cloud management gateway and RMS permissions)  Collect warranty i...
  9. Shift Left Device Actions

    This details the Device Actions feature on the ServiceNow plugin "Shift Left" by Recast Software.
  10. Recast Portal Homepage