New Articles

  1. Recast Software Version 5.9.2505.2307

    Release Date: May 23, 2025 Version 5.9.2505.2307  replaces Version 5.9.2505.2003  in the  Recast Portal . This version resolves separate issues that were preventing Privilege Manager and the new agent re-enrollment feature from functioning p...
  2. Antivirus Exclusions for ConfigMgr Site Servers, Site Systems, and Clients

    Real-time antivirus protection can cause issues on Configuration Manager site servers, site systems, and clients. The recommendations in this article are meant to help you diagnose causes of potential instability on a device when running antiviru...
  3. Recast Agent Cleanup

    Beginning with Recast Software Version 5.9.2505 , inactive agents are removed automatically when the number of days of inactivity, meaning the number of days since the agent last connected to an agent gateway, is higher than the Max Inactive Age...
  4. Recast Agent Re-enrollment

    Automatic Agent Re-enrollment As of  Recast Software Version 5.9.2505 , an agent will automatically re-enroll with your Recast Management Server after it receives a number of 403 forbidden responses. NOTE : If the ForbiddenResponsesBeforeR...
  5. Agent Management Dashboard

    The Agent Management  Web Dashboard in your Recast Management Server displays information about Recast Agent connections to Agent Gateways.  Agent Management Charts Agents Connectivity : Displays agents according to when they last connected...
  6. Security Tools

    Remote Windows Security BitLocker Recovery Keys BitLocker Status AD LAPS Password Set LAPS Password Expiration ...
  7. User Management Tools

    Change Password Email User Enable/Disable Account Security Groups Unlock Account User Devices User Status Messages Add Users to Collection(s) Remove Users from Collection(s) ...
  8. Open Event Viewer

    Opening the Event Viewer for a device to lets you access information related to system events, which can be helpful when troubleshooting. This tool can be run on single devices and multi-selected devices. Required Permissions The user must be i...
  9. Disable or Enable Devices in Active Directory

    Rather than deleting devices from Active Directory , you can instead choose to make them unavailable using the Disable Device(s) in Active Directory tool. This action will not cause the device to lose its trust relationship with AD, and Endpoi...
  10. Retrieve All BitLocker Keys

    Using the Retrieve All BitLocker Keys   tool, you can view and copy current recovery passwords for all the sources where you have configured BitLocker keys — Configuration Manager, Active Directory, MBAM, and Entra ID.  Prerequisites: Right...