This tool clears State Messages that are cached on the ConfiMgr client.
This tool completes this action by using remote WMI.
Navigate to the State Message Cache Cleanup Tool by right clicking on a device, selecting Recast RCT > Client Actions on Collection > State Message Cache Cleanup:
When the action is run, the following dialog box will open:
- Requires the State Message Cache Cleanup permission in the ConfigMgr Client plugin.
- This action requires that the device you're targeting has a working ConfigMgr client installed. Additionally, the user running the ConfigMgr console will need to have administrator access to the remote device (if using Recast RCT Community or a Recast Server in impersonation mode), and the remote WMI ports will need to be allowed through the firewall. If the "Ping Computer Before Running Tools" option is set, ICMP Echo will also need to be allowed through the firewall. If using a Recast Server with a service account, the service account will need administrator permissions on the remote device.