Updated Articles

  1. Entra ID BitLocker Recovery Keys Updated

    The Entra ID BitLocker Recovery Keys tool lets you retrieve current recovery passwords stored in Microsoft Entra ID. Added in Recast Software Version 5.6.2407.1103.
  2. Recast Agent Not Available in Patching Catalog

    A new version of the Recast Agent application becomes available from the Right Click Tools Patching catalog when the Recast Management Server version is greater than that of the Recast Agent.  Troubleshooting Steps If the Recast Agent applicatio...
  3. Unable to Connect to the Remote Server

    Problem Application installation media won't download and/or The application list is empty when attempting to choose applications for a deployment process and/or You see an Unable to connect to the remote server  error message in the Recast P...
  4. Right Click Tools Patching System Requirements

    The following software and network requirements must be in place to successfully implement Right Click Tools Patching in a Configuration Manager environment and/or an Intune environment. Software Requirements Recast Management Server insta...
  5. View Software Update Processes

    The Software Updates for ConfigMgr page displays information about processes set up to deploy third-party application updates via Configuration Manager's software updates management functionality. From this page, you can add a new software update process and edit or delete software update processes.
  6. View the Application Catalog in RMS

    The Recast Management Server Applications page displays the entire Patching catalog, as well as any custom applications you add. While all Recast customers with access to RMS can view the full catalog, the number of software applications avail...
  7. Update Applications With Previous Versions

    You can deploy an application to only devices that have a previous version installed by creating an application-specific collection in Configuration Manager using a query. You can then specify the application-specific collection as a target collection for a deployment process in Application Manager.
  8. Recast Management Server Settings

    On the Recast Management Server Settings page you can select options for many plugins and for global settings that don't belong to a specific plugin.
  9. Installation

    Covers the installation of Recast Management Server with and without a Recast Proxy. Also includes steps to install a Recast Proxy separately.
  10. Configure Recast Management Server with a Web Proxy

    The Recast Management Server requires access to specific external domains  depending on  which Recast Software products are in use .  If you are using a web proxy on the Recast Management Server,  or on  the server run...