Updated Articles

  1. Recast Software Version 5.10.2507.1103 Updated

    Release notes for Recast Software Version 5.10.2507.1103, released July 16, 2025.
  2. Logs for Patching

  3. Patching Logs

    When troubleshooting Right Click Tools Patching, you may be asked to provide logs to our Support Team. Here's where to find them, and how to send them to us. Patching Log Location: C:\ProgramData\Recast Software\Logs To send Patching logs...
  4. Understanding Warranty Data Source Check Codes

    How to confirm what source WIR is using to collect a PC’s warranty information.
  5. Warranty Report Details

    The warranty report within the ConfigMgr database stores warranty details for each device within ConfigMgr.
  6. Right Click Tools Patching

    This network architecture diagram includes Recast components, as well as internal and external connections, that are required to implement Right Click Tools Patching. Installation Notes The Recast Management Server can be installed on the prim...
  7. Right Click Tools Patching System Requirements

    The following software and network requirements must be in place to successfully implement Right Click Tools Patching in a Configuration Manager environment and/or an Intune environment. Software Requirements Recast Management Server...
  8. Set Up Intune for Patching

    For Right Click Tools Patching to work with Intune, you'll first need to do the following within the Microsoft Azure portal: Create the Entra ID App Registration to be used with Patching Add client secret Grant the application API permiss...
  9. Application Packages Will Not Download

    When Recast Management Server is run on an Azure Virtual Machine in an Azure Private DNS zone, prod02amappcatalogpub.blob.core.windows.net is unreachable and produces a DNS name resolution error.
  10. Recast Proxy Service Stopped

    Problem Right Click Tools Patching was working previously but has stopped downloading new updates even though a deployment process is running and requirements have been verified. You might see Application is shutting down...   as the   last mes...