Updated Articles

  1. Warranty Information Dashboard

    The Insights Warranty Information  page in your Recast Management Server offers visibility into current warranties for devices managed in Microsoft Intune. Prerequisites Right Click Tools Insights license Insights installed with Recast M...
  2. Edit a Service Connection

    To edit a service connection: 1. On the RMS  Service Connections page, click View/ Edit to the right of the service connection to edit. 2. Edit service connection details (these will differ according to the connection type ). 3. Uncheck...
  3. Add a Service Connection

    To add a service connection: 1. On the RMS  Service Connections page, click Add Service Connection . 2. In the Create New Connection window, select a connection Type : ActiveDirectory, MEMCM, MBAM, AzureActiveDirectory (Entra ID), SMTP. ...
  4. View Service Connections

    The Service Connections page displays the connections that allow your Recast Management Server to query information from third-party services. You can find the page in RMS by navigating to Administration > Service Connections . Service co...
  5. Service Connection Types

    You can add and manage connections to third-party services on the Service Connections page in your Recast Management Server. Service Connection Types ActiveDirectory: Needed for Right Click Tools web dashboards AzureActiveDirectory (Entra ...
  6. Reorder Routes

    Newly created routes appear at the bottom of the Routes table. To make actions run using a route that is lower in the list, such as a Recast Proxy route, you must move that route above the Console Extension route in the table.  To reorder route...
  7. Installation & Upgrades

    Covers the installation of Recast Management Server with and without a Recast Proxy. Also includes steps to install a Recast Proxy separately.
  8. Antivirus Exclusions for ConfigMgr Site Servers, Site Systems, and Clients

    Help for diagnosing causes of potential instability on a device when running antivirus software alongside a supported version of Recast Management Server (RMS), Recast Agent Gateway, Recast Proxy, and/or Recast Agent.
  9. RMS with Standalone Agent Gateway

    Your Recast Management Server can be configured with one or more Agent Gateways. During Recast Management Server installation, a single Agent Gateway is installed automatically on the same server as RMS. Adding standalone Agent Gateways to your ar...
  10. The Recast Primer