Updated Articles

  1. Gary Blok's Blog Series

    Gary Blok's Blog Series
  2. Shift Left User Actions

    This details the User Actions feature on the ServiceNow plugin "Shift Left" by Recast Software.
  3. Endpoint Insights Onboarding FAQs

    How do I install and configure Endpoint Insights (EI)?  You can find instructions here: Installing Recast Management Server with Recast Proxy Post Install RMS Configurations   Installing Endpoint Insights Deploy Recast Age...
  4. Recast Management Server Onboarding FAQs

    How do I install and configure the Recast Management Server?  You can find instructions here: Installing Recast Management Server Post RMS-Install Configurations (for Right Click Tools only) Post Install RMS Configurations (for Endp...
  5. Step 4: Installing Recast Management Server

    It's time to run the Recast Management Server installer. Install the Recast Management Server by double clicking on the installer Click Next to begin the installation.  The server name where you are installing the Recast Management Serv...
  6. About Proxy

    Recast Proxy is a service that runs under a service account. It can be installed during the installation of the Recast Management Server (RMS) or you can install it after on the same server as RMS or on a different server. What can Recast Proxy...
  7. Permissions Templates

    Overview: Permissions Templates These permissions templates will help you quickly get started with custom roles/permissions creation within Recast Management Server. They are designed to be quickly added for you to test and adjust to fit your needs...
  8.  Read Only Access

    What will this list of permissions give the user access to? The user will be granted read-only access to all of the in-console dashboards, RCT actions, and web dashboards/trends. Active Directory  GetADComputer Active Directory...
  9. Content Distribution Monitor Dashboard

    This is an overview of Recast Software's Content Distribution Monitor Dashboard within Right Click Tools.
  10. Collecting Warranty Information

    How does the proxy collect warranty information? The proxy collects manufacturer, models, serial numbers, and bios dates from your CM database. This information is sent to our Recast API. Our API then normalizes the data received and sends it over...