Updated Articles

  1. View and Edit Collected Inventory Classes Updated

    Customize your Recast Insights inventory data collection by enabling or disabling specific classes. Manage policies and grant read-only access to team members.
  2. View Warranty Information

    The Insights Warranty Information page offers a detailed view of current warranties for devices managed in Microsoft Intune. Prerequisites Right Click Tools Insights license Insights installed with Recast Management Server and Recast ...
  3. View Inventory Class Data for Agent-Based Devices

    View device inventory data in your Recast Management Server/Recast Cloud. Track agent information, system details, hardware attributes, and installed software across ConfigMgr, Intune, and other platforms.
  4. Recast Agent not Connecting

    Forcing the Agent to re-enroll gives you a way to approve an Agent, allowing it to connect again.
  5. Intune Group Shows Member Count of 0

    Problem On the RCT Patching Deployment Process Details page, hovering over the Info icon for an Intune group reveals a Member count of 0 (zero). Potential Cause This issue can occur if you haven't added, or granted consent to,...
  6. Signature validation failed

    Problem A ' Signature validation failed' error displays on the RCT Patching Deployment Processes page.  Likely Cause The 'Signature validation failed' may appear if the Recast Proxy has an old SQLite file, meaning a stale enrollment. You can...
  7. Application Workspace Components

    Application Workspace architecture comprises the components defined below. Application Workspace System An Application Workspace System is the highest layer within the Application Workspace architecture. Based on how you want the system to be co...
  8. Contexts Overview

    A context represents a group of filters which determine which devices or users are members of the context. These filters can include, but are not limited to, location filters and user attributes. They allow you to assign variables, packages, access ...
  9. Application Workspace Agent Bootstrapper 4.4

    The Application Workspace Agent Bootstrapper assists in installing or updating the Application Workspace Agent, and optionally in running a deployment after installation. It runs on both Windows and macOS platforms.
  10. Agent Settings

    Configure global Agent settings and context-level exceptions, from Launcher and login options to tray icons, logging, refresh, and events.