Updated Articles

  1. Shift Left Device Actions

    This details the Device Actions feature on the ServiceNow plugin "Shift Left" by Recast Software.
  2. Shift Left User Actions

    This details the User Actions feature on the ServiceNow plugin "Shift Left" by Recast Software.
  3. Shift Left Configuration

    This is a guide on how to configure the ServiceNow plugin "Shift Left" by Recast Software.
  4. Installing Shift Left

    This is a guide on how to install the ServiceNow plugin "Shift Left" by Recast Software.
  5.  Right Click Tools Enterprise Walkthrough Video

    This is a video walkthrough going over the Recast Software's Right Click Tools Enterprise features with Chris and Marty.
  6. Collecting Warranty Information

    Requirements Recast Management Server Traffic to and from https://warranty.recastsoftware.com/ will need to be allowed through the firewall for the proxy account to communicate with our API.  Install Recast Proxy - Configure Proxy &n...
  7. Right Click Tools Missing After Install

    Guide to resolve an issue where Right Click Tools isn't appearing in the ConfigMgr console post installation.
  8. All Status Messages

    The Status Message Tools allow users to view Status Messages in 24 different console locations. Navigation Navigate to the Status Message Tool for a Task Sequence Deployment by right clicking on an existing Task Sequence Deployment, selecting Re...
  9. RCT Builder

    What it does Right Click Tools Builder is an automation engine that allows for the creation of strings of Right Click Tools actions, including all of the different Right Click Tools, PowerShell scripts, Registry Edits, WMI Calls, and more. These ...
  10. Device Actions are not displaying

    Check the Computer (Configuration Item) OS Domain For your Configuration Items, ensure the OS Domain is populated correctly by showing the FQDN. To check this, navigate to Configuration > Base Items > Computers. Click the cog wheel icon on th...