User Actions Do Not Display
Troubleshooting Steps Check ServiceNow Users Domain For your ServiceNow users, make sure the domain is populated with the FQDN (Fully Qualified Domain Name) of your domain. To check that the domain in populated: 1. In ServiceNow, navigate to sy...
Device Actions Do Not Display
Troubleshooting Steps Check the Computer (Configuration Item) OS Domain For your Configuration Items, ensure the OS Domain is populated correctly by showing the FQDN. To check the OS Domain: 1. In ServiceNow, navigate to Configuration &g...