Troubleshooting

Articles

Recast Agent not Connecting
Forcing a Recast Agent to Re-Enroll There are times where a Recast Agent is attempting to connect to a Recast Management Server, but is unable. This most often occurs if you delete the agent from the Recast Management Server manually. When this hap...
Install Error: Certificate used by Recast Management Server is not trusted
Error Message The certificate used by Recast Management Server is not trusted on this device. If the server is using a self-signed certificate you must import it into this device's Trusted Root Certificate Authorities store. Solution To fi...