The following system requirements must be in place to successfully install Shift Left.
- ServiceNow has imported User data from Active Directory (for Shift Left user actions)
- ServiceNow has imported Device data from Configuration Manager (for Shift Left device actions)
Shift Left is currently certified up to the Tokyo release of ServiceNow. Certified Shift Left versions are also available for some previous ServiceNow releases: San Diego, Rome, Quebec, Paris
Please be advised that Shift Left isn't compatible with the ServiceNow Agent Workspace interface at this time.
For more information about the ServiceNow MID Server, see this ServiceNow article.