Shift Left Permissions

The MID Server Component service account requires the following permissions:

  • Reset password permissions in Active Directory
  • Local admin rights on any devices the Shift Left actions will be run against
  • Read permissions in Configuration Manager

Shift Left requires Read/Write or Read Only permissions for the following system tables:

Read/Write Permissions

  • incident: Add work note
  • ecc_queue: Add mid server command line call for each RecastProxy.CommandLine call
  • sys_dictionary: Add buttons to incident form

Read Only Permissions

  • sys_user_role
  • sys_user_has_roles
  • sys_user: Source field (parses user domain); Username
  • ecc_agent: Check mid server status
  • cmdb_ci_computer: Device name; OS_domain