Troubleshooting
SCCM Console Slow After Installing Right Click Tools
If you're experiencing slowdowns in-console after installing RCT, it's possible you need to add AV exclusions for Recast. We've created packs of these exclusions for import for SCEP:
- File: Right Click Tools SCEP Exclusions.xml
- File: Recast Management Server SCEP Exclusions.xml
500.19 IIS Error
This can happen when WSUS is installed on the same box as Recast Server and is caused by WSUS installing a 64-bit version the DynamicCompressionModule but not the 32-bit version. To fix the issue, you can either disable the XPress compression scheme for all pages and application pools, disable loading the xpress module for 32-bit application pools, or install the 32-bit version of this module.
Disable XPress compression for all pages and application pools
Run the following command to disable XPress compression globally. %windir%\system32\inetsrv\appcmd.exe set config -section:system.webServer/httpCompression /-[name='xpress']
Disable XPress for 32-bit application pools
Edit the C:\Windows\System32\inetsrv\config\ApplicationHost.config file and add the following line in the
Install WSUS on a 32-bit machine and copy the suscomp.dll file from that machine to %windir%\SYSWOW64\inetsrv\ The Could Not Establish Secure Channel error is caused by the certificate not being trusted on the devices running the Recast Desktop component. To fix this, we need to export the Recast Server certificate on the Recast Server. Double click Server Certificates Right click the Recast certificate and choose View Walk through the Certificate Export Wizard with the default settings. You will not need to export the private key. Store the certificate in a location that you will be able to access from your Recast Desktop clients. Right click on the certificate and choose Install Certificate In the Certificate Import Wizard, select Local Machine This error means that the desktop tools are configured with an invalid Recast Server URI. The default URI during installation is https://
If you reinstall the desktop tools, the first screen in the installation wizard is the one you want to watch out for. In this screen, enter the Recast Server URI. You can also specify the Recast Server URI on the command line with the RCTENTERPRISESERVER MSI property. The desktop tools use the ServerName value under "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Now Micro\Right Click Tools Enterprise Desktop". This value should be the Recast Management Server URI.Install the 32-bit version of suscomp.dll
Could Not Establish Secure Channel
Exporting your Recast Server Certificate
Importing the Recast Server Certificate
Invalid URI: The Hostname Could Not Be Parsed
Reinstalling the Recast Desktop Tools
Modifying the Registry
Firewall Requirements for Recast